points of excellence
FREEDOM Experiences

MATRA's software is designed to be intuitive and rewarding to use for employees and end-user customers. Companies appreciate our advanced security measures, as well as cost-effective and reliable operation. See MATRA's FREEDOM from the eyes of our customers, as well as their guests and employees.

YOUR GUESTS

FREEDOM software improves guest satisfaction, with easy, intuitive retail transactions and reduced wait times. One software suite allows for one interface, so guests learn quickly what to expect. A well-integrated system provides fast throughput and quicker payments, so guests can get back to the business of shopping or enjoying your park. Guests can use multiple channels to conduct transactions, upping the convenience factor. The result is a system that contributes to your guest experience - building trust, preference and ultimate loyalty to your brand.

YOUR EMPLOYEES

Employees using FREEDOM software need only know one software program, and one user interface, for all retail job functions. A simple and attractive interface makes operation fun, and an optimized menu layout minimizes keystrokes to serve guests more rapidly. Plus a web-based back-office allows convenient, real-time information access.

YOUR COMPANY

Our value to long-term partners goes beyond superior products and responsive service to include the entire experience you have with our company and our team.

Your primary contact is a technical customer service representative who knows both our products and your business. But this is a business-aware individual, not a salesman. You get immediate feedback on ideas and possibilities, rapid reaction to issues and a direct channel into the development planning process.

Work is sourced with small focused teams sharing a process framework appropriate to the project and the customer. This allows us to react quickly, intelligently and with the correct formality of process to get the job done.

We often apply emergency resource to help customers. We can work with a fixed-price or hourly payment structure. We can work on your site our ours. It all adds up to addressing your needs and managing the relationship with a long-term, mutually beneficial partnership, as the ultimate solution.